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Our Service Guarantee
We make every attempt to ensure that you are satisfied with your experience at DeCode Salon. In the event that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed.
Refunds
All services are non-refundable but we will be more than happy to schedule a corrective service free of charge.
Right to Refuse Service
Decode Salon reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff.
Return Policy
We are happy to return any retail products you purchased within 7 days of original purchase. No cash value is given however an in Salon credit will be issued.
Privacy
Information collected from this site is only used if we need to contact you for further information regarding your appointment.
We greatly appreciate your cooperation in providing us with your contact information.